Get In Touch

We're here to help

Whether you have a question about your application, need help with the document portal, or just want to talk to a loan specialist, our team is ready to assist.

Headquarters

Brooklyn, New York, USA

Customer Service Phone

+1 870 392 5145
Monday – Friday, 9:00 AM – 5:00 PM ET

Customer Support Email

info@rapidcash.credit

Business Hours

Monday – Friday: 9:00 AM – 5:00 PM Saturday – Sunday: Closed

Application Messages

Already applied? The fastest way to reach us about a specific application is the secure messaging center inside your applicant dashboard.

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Send us a message

Fill out the form below and a member of our support team will respond within one business day.

Brooklyn, New York skyline near RapidCash headquarters

Headquartered in Brooklyn, NY

Proudly serving borrowers across the United States.

Support

Frequently Asked Questions

Quick answers to common questions. Visit our full FAQ page for more.

Log in to your applicant dashboard for real-time status updates. You can also message our support team directly from within the portal.
Our support team is available Monday through Friday, 9:00 AM to 5:00 PM. Outside these hours, you can leave a message via this form or email and we'll respond the next business day.
Yes. This form is submitted over an encrypted connection. Please avoid including sensitive information like your full Social Security number in the message field — our secure application portal is the right place for that.
Absolutely — call us at +1 870 392 5145 during business hours to speak with a loan specialist directly.
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